On Demand Workforce and the Future of Work

Quality management starts with building a high-quality workforce.
Pearl Zhu

The onslaught of the digital era has brought about rapid changes in the businesses through Artificial Intelligence and Robotic Process Automation. Businesses which are at crossroads due to shortage of skill sets and dynamic demographics of labour are currently engaging gig workers who can cater to their specific requirements on an ad hoc basis. Let’s look at some of the factors that would play a key role in sustaining the on-demand workforce.